Privacy policy

Effective Date: 14th July 2023

Thank you for choosing ProWorks ("we," "us," or "our"). This Privacy Policy is designed to inform you about the collection, use, and disclosure of personal information when you use our mobile application (the "App") or website and the services provided through it (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information

When you use the App or website and avail our Services, we may collect a variety of personal information from you, such as:

  • Names
  • contact details (e.g. email address, phone number, next of kin, etc.)
  • Employment-related data (e.g. job titles, company name, hours worked etc.)

      • 1.2 Automatically Collected Information

      We may also collect certain information automatically when you use our Services, such as:

      • Device information (e.g. device type, operating system version)
      • Log data (e.g. IP address, access times)
      • App or website usage information (e.g. features accessed, pages viewed)
      • Cookies and similar technologies (for more information, please refer to our Cookie Policy)

      2. Use of Information

      2.1 Provision of Services

      We use the personal information we collect to provide and improve our Services, including:

      • Enabling access to the App or website and its features
      • Facilitating communication with you
      • Managing your account and preferences
      • Processing payments
      • Providing customer support
      • Analyzing and improving our Services

      2.2 Third-Party Service Providers

      We may engage third-party service providers to assist us in delivering the Services. These providers may have access to your personal information and may process it on our behalf, but only as necessary to perform the services we request. We ensure that such third-party service providers are GDPR-compliant and have appropriate data protection measures in place.

      2.3 Legal Compliance:

      We may use your personal information to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests or legal actions.

      2.4 Marketing and Communications:

      With your consent, we may use your personal information to send you promotional materials, newsletters, and updates about our Services. You have the right to opt-out of receiving such communications at any time.

      3. Information Sharing and Disclosure

      3.1 Third-Party Services

      We may share your personal information with trusted third-party services, including but not limited to Google, Apple, Amazon Web Services (AWS), and Katapult. These third parties are authorized to process your personal information only as necessary to provide their services to us, and they are obligated to maintain the confidentiality and security of your information.

      3.2 Legal Requirements

      We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., government agencies, law enforcement).

      3.3 Business Transfers

      If ProWorks undergoes a merger, acquisition, or any form of sale or transfer of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice in the App or website of any such change in ownership or control of your personal information.

      4. Data Security

      We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

      Your Rights

      As a user, you have certain rights regarding your personal information under the GDPR, including:

      • The right to access, update, or delete your personal information
      • The right to restrict or object to the processing of your personal information
      • The right to data portability
      • The right to withdraw consent
      • To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 7.

      Data Retention

      We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

      Contact Us

      If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

      Changes to this Privacy Policy

      We may update this Privacy Policy from time to time. Any changes we make will be effective immediately upon posting the revised policy in the App or website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

      By using the App or website, or providing us with your personal information, you acknowledge and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.