Field Service Management Software for UK Trades

Run your engineers and subbies from one place. Book the job in, follow it on site, and invoice it from the hours and materials they've already logged.

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  • 30 days free
  • No card needed
  • No contract
The ProWorks company dashboard showing jobs to act on An engineer's day in ProWorks on a phone, with the job timer running

How ProWorks Field Service Management Works

Everything sits on the job, so nobody types anything in twice.

  1. Enquiries

    Add an enquiry form to your website. Website and phone enquiries land in one inbox, and each one becomes a job in a click.

  2. Booking in

    Routine work like a boiler service has its price saved, so you just pick it. Then drag the job onto someone's week, and drag it again if plans change.

  3. On site

    Your engineers see their jobs, log their hours and fill in the service record there and then. Upload the merchant's invoice and the materials go on the job.

  4. Invoicing

    Raise the invoice from the job with the labour and materials already on it, and your markup, VAT and any CIS worked out. Once it's sent, you'll see what the job made per hour.

Features for Teams

For UK firms with engineers or subbies out on jobs.

Scheduling

Book your own team and your subbies from the same screen. Pick someone and drag jobs onto their week.

Subcontractors

Invite a subbie and give them jobs. They log their own hours, only see the work you've given them, and their time comes through to your invoice.

Timesheets and holidays

Each person's week of jobs and hours, with their holidays on the same page.

Servicing

Keep a record of the boilers, consumer units and alarms you look after, with due dates, reminders and a history of every visit.

Customer portal

Customers accept quotes and download invoices themselves. It doesn't cost extra per customer.

Job profit

Labour and materials costs add up as the work's done. Once you've invoiced, you'll see the profit and what the job made per hour.

CIS and reverse-charge VAT

CIS deductions and the reverse charge go on the invoice for you, and your accountant can have their own login.

Spencer Lane from SL Electricals
I switched to ProWorks after trying Tradify and immediately found it far more user-friendly for me and my growing team. Scheduling work for employees and subcontractors is now much simpler, and the ability to sync with subbies without sharing sensitive information works brilliantly.

Spencer Lane

Director at SL Electricals

Field Service Management Pricing

Every feature comes with every account. No setup fee, no contract, and you can add or remove people whenever you like.

  • Every feature in every account
  • No setup fee, no contract
  • Free for 30 days, no card needed
See full pricing
Administrator
£25/month
Supervisor
£20/month
Standard
£15/month
Accounting
£10/month
Subcontractor plus 50p per day assigned
£5/month

Field Service Management FAQs

What is field service management software?

Field service management software runs the work your team does at customers' properties, from the first enquiry to the paid invoice. It covers taking enquiries, quoting, scheduling and assigning jobs, recording the hours and materials that go into them, servicing the equipment you look after, and invoicing. In ProWorks each of those steps is recorded on the job, so nothing is typed in twice.

Is ProWorks suitable for a small team?

Yes. ProWorks is built for UK trade businesses from a sole trader up to a team of engineers and subcontractors. You pay per login, so a business with two engineers pays for two engineers, and you add people as you take them on.

How much does field service management software cost?

ProWorks starts at £25 a month for your Administrator login. Team members are £15 to £20 a month depending on their role, an accounting login is £10 a month and a subcontractor is £5 a month plus 50p per day assigned. Every feature is included, there is no setup fee or contract, and the first 30 days are free with no card needed.

Can subcontractors use it alongside my own engineers?

Yes. Invite a subcontractor and assign them jobs on the same diary as your employees. They log their own hours against the jobs you give them and see nothing else, and their time comes through to your invoice.

Can customers send enquiries from my website?

Yes. ProWorks gives you an enquiry form to add to your own website, or a link to share on Facebook, Google or in your email signature. Enquiries arrive in your Enquiries inbox alongside the ones you add from phone calls and emails, and you turn one into a job in a click.

Does it handle CIS and reverse-charge VAT?

Yes. ProWorks records your CIS status and which customers are CIS contractors, and applies the CIS deduction and the domestic reverse charge on invoices where they apply. It is not tax-filing software and does not submit returns to HMRC; your accountant or accounting software does that.

Related Features

Job Scheduling

The diary, assigning work and moving jobs around the week.

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Quotes & Invoices

Pricing a job, sending the quote and raising the invoice from it.

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Servicing & Maintenance

Assets, service schedules, reminders and service records.

Learn more

Field Service Management by Trade

Electricians Plumbers Heating Engineers HVAC Engineers Fire Safety Property Maintenance

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