ProWorks helps plumbers overcome the admin headaches that waste time and cost money
A customer rings with a burst pipe while you are mid-service. You need to know what else is booked in today and who is near enough to take it, before you tell them when you are coming.
Boiler services fall due and gas certificates expire, and the customer has forgotten both. Register the appliance and put a twelve month schedule on the property, and ProWorks lists what is due and what is overdue, so you send the reminder in a click rather than remembering to.
You fit a pump on Tuesday and invoice on Friday, having forgotten what it cost. Upload the supplier invoice against the job, let ProWorks read the materials off it, and your markup goes on before the bill goes out.
A full heating system is a week on site and a figure the customer will hold you to. Give the quote a time estimate and your rate for the labour, add the boiler and radiators at your markup, then watch the real cost land against it as the week runs.
From emergency leak fixes to full bathroom installations, manage every aspect of your plumbing business
An emergency lands while you are halfway through a service. Drag the rest of the day onto another date and carry on, with each job already carrying its address and how to get in.
Photograph the data plate and ProWorks reads the make, model, serial and GC number off it, so the boiler is on file without you typing it twice. Put a schedule on the property for how often it needs doing, and each visit is recorded against the appliance with a pass or a fail.
A tap change, a ballvalve, a boiler service - same price every time, so save each as a fixed price and set a job from it. A bathroom gets a quote instead: a time estimate against your rate does the labour, parts go on at your markup.
A boiler swap that ran into a second day costs you whether or not you notice. Log the hours against the job and you will know, in time to price the next one differently.
Raise the invoice from the job with the labour totalled off the hours logged and the parts totalled off the supplier invoices, your markup already on. Send the branded PDF and see when the customer has opened it, before you decide whether it needs a phone call.
A week of buying on account covers a lot of jobs, so log each supplier invoice against the job it went to. Upload it, have the materials read off it, and mark it reconciled once it matches your statement.
Designed for UK plumbing businesses - from emergency callouts to planned boiler installations
Register the boiler or unvented cylinder against the address, then put a twelve month schedule on the property. ProWorks lists what is due and what is overdue, and you send the reminder in a click - nothing goes out behind your back. The customer accepts it in their portal, you are emailed to book the visit in, and the CP12 is filed against the visit alongside the appliance it covered.
Set a call-out rate with its own minimum charge, so a twenty minute isolation at midnight bills what it is worth. The job keeps the photos and the times on it if an insurer asks months later.
A bathroom is a quoted job with a number the customer will hold you to. Parts and hours land against it as the week goes on, so you know where the margin sits before the last day, not after it.
See how ProWorks helps plumbers tackle everyday admin and operational challenges
Price a heating system from your saved rates, and invoice on the day you commission it.
Learn more →Move a booked day around a burst pipe without ringing four customers to explain.
Learn more →Log the hours on a fixed price install, and find out which ones stopped paying.
Learn more →
"Definitely a programme we could not do without, covers all aspects of our day to day running of works for us and the team on the ground, exceptional support from the team at ProWorks too!"Andrew Payne
Costs less than one emergency callout. No setup fees or contracts.
£15-£25/month for each engineer, apprentice or office staff member, depending on what they need to see
Straight answers for UK plumbing and heating engineers comparing job management software.
Photograph the data plate. With AI enabled, ProWorks reads the manufacturer, model, serial and GC number off it and registers the boiler as an asset against the customer's property. Each service, CP12 and Benchmark record is then filed against that boiler with a pass or fail, so the history is there when you go back.
Both, and you press the button. Put a twelve-month schedule on the property and ProWorks lists what is due and what is overdue; you send the reminder from that list and ProWorks emails the customer, who accepts it in the free portal. When they accept, you get an email to book the visit in.
Set the job type to call-out. It comes up flagged as priority. The invoice comes off it at your call-out rate with its minimum chargeable time applied, so a twenty-minute isolation at midnight bills what it is worth without you working it out afterwards. Add the fittings you used as materials with your markup and they land on the same invoice, which the customer downloads from the portal.
Yes. Price the labour from a time estimate against the rate you pick, put the boiler, cylinder and radiators in as materials at cost with your markup, and anything else - hire, waste, making good - in the third section. Each carries its own notes, so the boiler model and the radiator schedule sit on the quote itself. Choose whether the customer sees the three figures or one total, then log the supplier invoices against the job to watch cost and margin as the week runs.
Yes. Mark the invoice as CIS reverse charge and ProWorks applies it to the VAT, with the correct wording on the PDF, so the builder accounts for it. Your UTR sits in your company settings, and the invoices CSV gives your accountant the income records.
A leak at eight in the morning, a bathroom through the afternoon, and a service round that comes back every year. ProWorks prices all three properly. Start your 30-day free trial - no credit card needed.