ProWorks helps property maintenance businesses overcome the operational headaches that cost time and money
A tenant reports a leak and the agent forwards it on. Half the delay is working out who holds the keys and when someone is in. Keep the access arrangements on the property so the engineer is not ringing the office from the doorstep.
A gas certificate that runs out is the landlord's problem and your reputation. Register each appliance against its property with an interval, and ProWorks tells you what is coming due rather than a spreadsheet you have to remember to open.
One agent might hand you sixty addresses, and the boiler you attended last winter is on one of them. Every job sits under its property and its customer, so the history is where you would look for it.
Forty small repairs for one agent is forty invoices, and typing them up is the job nobody wants. Each one comes off its completed job in a click with the hours and parts already on it, and the agent finds every one of them in their portal.
From emergency repairs to planned maintenance contracts, manage every aspect of your property maintenance operation
A no-heating call has to go in today, and the planned work it displaces has to go somewhere. Drag jobs between days and engineers in the diary, and whoever it is assigned to picks up the change.
Each landlord or agent can hold as many addresses as they own, and every job, quote and invoice files itself under the right one. Access notes stay with the property rather than in someone's phone.
Set a service interval against each boiler, alarm or appliance and send the customer a reminder when a certificate falls due. Book garden and inspection visits into the diary yourself, so nothing contracted gets missed.
Agents want a figure before they will authorise anything. Save prices for the repairs you quote weekly, send the branded PDF, and see when it has been opened and whether it has been accepted.
A fixed monthly contract only works while the call-outs stay reasonable. Engineers log hours against the property they attended, so you can see which agreements are quietly costing more than they bring in.
Most agents will not pay an invoice that does not carry their works order number. Put it on the job when it comes in and it follows through to the invoice, along with the hours, parts and call-out charge.
When the same part fails twice in a year, you need to know what went in the first time. Upload the supplier invoice against the job, have the materials read off it, and the part stays on the job's record.
Photograph the damage before you start and the repair once it is done, straight onto the job. When a tenant disputes what was wrong or an agent wants the certificate, it is already filed against that address.
Some jobs need a ticket you do not hold. Assign the work to a subcontractor and their hours and costs land on your invoice, while their own view stays limited to the job you gave them.
Built for UK property maintenance businesses managing reactive repairs and planned maintenance contracts
The difference between ten properties and five hundred is whether you can find last year's job on the one that is leaking now. Open the address and its full history is there, with the invoices attached.
Agents move their portfolio to whoever answers and reports back. Quote quickly, send the reminder before a certificate lapses, and give them one clean invoice a month rather than forty.
The second and third engineer are the ones who create the paperwork. They log their own hours and photos against the job, so the office is checking work rather than retyping it.
See how ProWorks helps maintenance companies tackle everyday operational challenges
Set a repair from a saved fixed price, and have the invoice out before you have left the property.
Learn more →Fit an urgent no-heating call into a full day, and move what it displaced to the next one.
Learn more →Log the parts against the address they went into, so you know what was fitted when it fails again.
Learn more →
"Definitely a programme we could not do without, covers all aspects of our day to day running of works for us and the team on the ground, exceptional support from the team at ProWorks too!"Andrew Payne
Affordable software that pays for itself with better organisation and faster invoicing.
Straight answers for UK property maintenance firms comparing job management software.
Yes. A customer can have several properties, and every job, quote, invoice and document is filed against the property it belongs to. When a tenant reports a fault, open the property and see what was done there last time, what it cost and which paperwork is on file.
Upload it against the job and, with AI enabled on your account, ProWorks reads the materials off it and applies your markup, so the parts go onto the customer invoice without you retyping them. Each upload covers one supplier invoice against one job. You can mark it reconciled once it matches your statement, so you know what you have checked off.
Yes. Register the boiler or other equipment against the property and put a service interval on it in months. ProWorks lists what is due and what is overdue across every landlord you look after. You send the reminder in a click, the customer accepts it in the portal, and you get an email to book the visit in. The certificate you upload is filed against that appliance for the next time anyone asks.
Give the job the call-out type. It comes up flagged as priority, and the invoice comes off it at your saved call-out rate with its minimum charge applied, so a burst pipe at 9pm is billed without you working it out afterwards. Add any parts against the job with your markup and they land on the same invoice.
Tag them. Tags are colour-coded labels you put on jobs - a block name, "damp", "void" - and the jobs list filters by them. The customers, invoices and materials lists each have a search box, so you can answer a landlord while they are still on the phone.
Reactive repairs across a hundred doors, each with its own access notes and the managing agent's order number carried through to the invoice. Start your 30-day free trial - no credit card needed.