Service Schedules & Reminders
Register boilers, cylinders and other assets per property. Set up service schedules and send service-due reminders directly to customers, who can accept via the customer portal.
ProWorks handles the admin so you can focus on boiler installations and servicing work
Boilers need annual services, landlord certificates expire - losing track means losing repeat business. Register the appliance, put a schedule on the property, and ProWorks lists what is due and what is overdue so you send the reminder in a click.
Boiler breaks down at 8pm, customer needs you now. Quickly log the job, track your emergency rate and make sure you invoice properly for unsocial hours.
Full central heating install, heat pump systems - these need detailed quotes. Build professional estimates quickly with labour and parts properly costed.
CP12s, service records, installation certificates - they need to be findable when customers or regulators ask. Store documents against assets and properties, with full service history.
From emergency boiler repairs to planned heating system installations
Register boilers, cylinders and other assets per property. Set up service schedules and send service-due reminders directly to customers, who can accept via the customer portal.
Register assets with label scanning to auto-fill manufacturer, model and serial details. Store CP12s, installation certs and service records against each property.
Build comprehensive quotes for boiler replacements, full systems or heat pump installs. Include labour, parts and any subcontractor work.
Plan your week visually. Schedule routine services, fit in emergency work and coordinate multi-day installations without double bookings.
Track time on every job - essential for knowing true costs on installations and pricing future work accurately. Track your engineers' hours too.
Log parts used per job, upload supplier invoices and apply markup. Know exactly what each installation really costs you.
Purpose-built for UK heating businesses - sole traders to established companies
Perfect for managing annual CP12s. Set up service schedules per asset and send reminders directly to customers when they're due. Customers can accept via the portal, and you'll be notified instantly.
Track multi-day boiler replacements or full heating system installs. Record labour, parts and any other trades involved - see your true profit per project.
Manage ongoing maintenance for commercial properties or housing associations. Book each visit into the diary, track callouts and invoice accurately for every visit.
See how ProWorks helps heating engineers tackle common business problems
Quote boiler replacements and heating systems quickly. Invoice emergency callouts accurately.
Learn more →Plan your week with service appointments and fit in emergency breakdowns.
Learn more →Track time on installations and callouts. Know your true costs and price future work accurately.
Learn more →
"Definitely a programme we could not do without, covers all aspects of our day to day running of works for us and the team on the ground, exceptional support from the team at ProWorks too!"
Andrew Payne
Operations Manager at UK Property Service SW LTD
"ProWorks keeps us fully up to date with costs against budget as projects progress. With labour and materials automated, it tracks our margins on both quoted and day rate jobs."
Luke Mingo
Director at IMBC
"Scheduling work for employees and subcontractors is now much simpler. I'd fully recommend ProWorks to any trade business."
Spencer Lane
Director at SL Electricals
Costs less than losing one service renewal
Straight answers for UK Gas Safe and heating engineers weighing up job management software.
Upload the CP12 against the service record when the visit is done. It stays linked to the boiler, the property and the landlord with the pass or fail result, so you find a certificate from three years ago on a flat you barely remember in seconds.
Yes. Register each boiler against the property, set a twelve-month interval, and ProWorks shows what is due and overdue. You send the reminder from that list and ProWorks emails the customer; they accept it in the portal and you get an email to book the visit in. You choose when each reminder goes.
Log it as a call-out job. It comes up flagged as priority, and it is invoiced at your saved call-out rate with its minimum charge applied, so the visit is billed without writing a quote. If it turns into a repair, log the parts against the job with your markup and the hours you spent, and they go on the invoice. Set your call-out rate at what nights and weekends are worth.
Yes. A quote holds one labour figure, one materials figure and one "other" figure, each with a cost and notes. The labour is worked out from a time estimate against your saved rate, with your markup and VAT applied. Describe the boiler, flue and controls in the materials notes. The customer sees the breakdown or a single total and accepts it in the portal.
Photograph the data plate. With AI enabled, ProWorks reads the manufacturer, model, serial and GC number off it and fills the asset in, so registering a boiler on a first visit takes a minute. Each service and CP12 then files against that boiler.
Join UK gas and heating engineers who trust ProWorks for job management, certificate tracking and renewals. Start your free 30-day trial - no credit card required.