Job Management Software For Security Installers

Quote intruder alarm, CCTV and access control installs from your saved rates, schedule your engineers, and see at a glance which annual services are due and send the reminder in a click. ProWorks helps UK security installers run installs and maintenance from one place.

Start Free Trial See Features
Security system installer using ProWorks job management software on laptop and mobile

Common Admin Problems for Security Installers

Every alarm, CCTV and access control installer faces these challenges. ProWorks solves them all.

Losing track of annual services

You install a system, agree an annual service, and twelve months later it's a diary note or a memory. Put a schedule on each system and ProWorks lists what is due and what is overdue, so you send the reminder rather than relying on remembering, and maintenance contracts renew instead of lapsing.

Writing up quotes after a day of site surveys

You walk the property, spec the system, then spend the evening typing it all up. Save your day rate and material markup once and put a professional quote together in minutes, pulling from your saved rates.

No record of what's installed where

Which panel is on that site? When did the cameras go in? Store the make, model, serial and install date of every system against the property, with photos and handover documents, so any engineer can pick up the visit.

Chasing payment after handover

See which customers still owe you for an install or a service visit, so nothing slips once the system is commissioned. No more awkward phone calls or forgotten invoices.

Essential Features for Security Installation Job Management

From a single domestic alarm to a commercial CCTV and access control install with an annual maintenance contract, manage every part of your work

Quotes by System Grade

The grade the system has to meet changes the panel, the detectors and the price. Cost the install days from your saved rates, add the kit with your markup, and send a branded PDF they can accept online.

Service Contracts & Schedules

Set your own service schedule for every system you install - annual, six-monthly, whatever you've agreed. ProWorks tracks what's due, overdue and coming up, and emails the customer automatically when a service is due.

Installed System Records

Track each system as an asset against the property - panel make, model, serial and install date. Photograph the data plate and the details are read in for you, and keep install photos on the job.

Pass/Fail Service Records

Record a pass or fail against each system at every service visit, and attach certificates and photos to the record. Build a full service history per property that you and your customers can rely on.

Engineer Scheduling

See the week in a visual diary, one row per engineer. Book installs and service visits without double-booking, and see every job's address so you can group visits by area.

Materials & Cost Tracking

Cable and containment through an occupied building often costs more than the panel does. Record what each install swallowed against the job, so the next quote for a similar building starts from a real figure.

How Security Installers Use ProWorks Job Management Software

Built for UK intruder alarm, CCTV and access control installers - domestic and commercial installs plus the annual maintenance that follows

Security installation job tracking in ProWorks

Installs, Maintenance Visits and False Alarms

An install is quoted, an annual maintenance visit is a fixed price, and a false alarm at two in the morning is a call-out with its own minimum charge. Set the job type and the invoice follows it.

Annual Maintenance Contracts

Give every system you install its own service schedule. Send the service-due reminder from the list and ProWorks emails the customer; they accept it in the portal and you are emailed to book the visit in. They can see their service schedule in the portal too.

Certificates and Handover Documents

Attach certificates, commissioning paperwork and photos to each job and service record, all linked to the right customer and property. When a customer or insurer asks for the paperwork, it's there in seconds.

Solutions for Security Installers' Biggest Business Challenges

See how ProWorks helps alarm, CCTV and access control installers overcome common admin problems

Automate Quotes & Invoices

Price the site survey the same day, and invoice the install once it is commissioned and handed over.

Learn more →

Job Scheduling

Book installs and service visits across the team. Never double-book an engineer or forget a job again.

Learn more →

Materials Cost Tracking

Log the panel, detectors and cable against the install, and see the margin once the cabling time is counted too.

Learn more →

What UK Trade Businesses Say About ProWorks

Spencer Lane from SL Electricals
"I switched to ProWorks after trying Tradify and immediately found it far more user-friendly for me and my growing team. Scheduling work for employees and subcontractors is now much simpler, and the ability to sync with subbies without sharing sensitive information works brilliantly. I'd fully recommend ProWorks to any trade business."
Spencer Lane
Director at SL Electricals

Simple Pricing for Security Installers

No setup fees. No contracts. Cancel anytime.

Solo Installer

£25 /month
  • Unlimited jobs, quotes & invoices
  • Time tracking & scheduling
  • Materials & cost tracking
  • Job photos & document storage
Start Free Trial

Adding Team Members?

£15-£25/month for each additional engineer, apprentice or admin staff

See full pricing details →

Questions Security Installers Ask About ProWorks

Straight answers for UK alarm, CCTV and access control installers comparing job management software.

How do I keep on top of annual service contracts?

Register each panel or system as an asset against the customer's property, put a schedule on the property with the interval in months, and ProWorks shows when the next service is due. You send the reminder and ProWorks emails the customer, who accepts the visit in the portal, and you get an email to book it in.

How do I record which panel, cameras and detectors are on each site without typing it all in?

Photograph the label. With AI enabled, ProWorks reads the manufacturer, model and serial off the data plate and fills the asset in, so a handover walk-round registers the kit as you go. Each system then carries its service history and certificates, and every job's photos and handover documents are filed against the customer and property.

How do I price an install when I hold the kit in my own stock?

Enter what the install used at what you paid for it and add your markup. It flows onto the invoice, and the job shows the cost against the quoted price so you see the margin. With AI enabled, upload the supplier invoice and ProWorks reads the kit off it for you.

Can customers accept the next service visit themselves?

Yes. The customer portal is free and lets customers accept the service-due reminder, accept or decline quotes, download invoices and see job progress. Each service visit is then recorded against the system with a pass or fail.

Can I run call-outs on a rate and full installs on a quote?

Yes. Give each job a type. A call-out comes up flagged as priority and is invoiced at your saved call-out rate, with its minimum charge applied. Day rate work is priced from the time logged. A full install is a quoted job: the labour comes from a time estimate against your rate, and the timesheets then show what it really cost.

Related guides and tools

Servicing and maintenance scheduling Charge-out rate calculator Materials markup calculator

Start Using Security Installer Job Management Software Today

UK security installers use ProWorks to quote from a site survey, keep annual maintenance visits on the diary, and bill call-outs at a proper minimum charge. Try it free for 30 days - no credit card required.

Start Free Trial Talk to Us