Every glazing business faces these challenges. ProWorks solves them all.
A customer with a broken unit or misted glass rings round and takes the first decent quote. Save your labour rates once and send a professional branded quote in minutes, not that evening.
Insurance jobs live or die on the paperwork. Store photos of the damage, the board-up and the finished reglaze on the job, with any documents alongside, so it is all there when the insurer or agent asks.
Lots of small jobs means lots of small invoices, and letting agents and commercial customers on account pay when it suits them. See which invoices are still outstanding or overdue at a glance, so none get written off.
A break-in call comes in mid-morning and the day is already full. See the day's jobs and their addresses at a glance, so you can see who is booked where and slot the urgent work in without double-booking.
From a single misted unit to a full shopfront reglaze, manage every part of your glazing work
A misted unit gets a number the same day or it goes to whoever answers next. Price it from your saved rates, send the branded PDF from the doorstep, and see when they have opened it.
See the week in a visual diary and assign jobs to the team, with every job's address to hand. When an urgent board-up comes in, slot it into the day without double-booking anyone.
Glass is made to measure and comes back days later. Flag the job as materials ordered, then as ready to collect, and filter the jobs list on that flag so you only offer fitting dates you can actually keep.
Set a minimum chargeable time on your call-out rate so a twenty minute board-up still bills what it is worth. Log the hours as normal and the invoice charges whichever is the greater.
Twenty jobs at ninety pounds is still money you have to collect. Raise each invoice off the finished job, or gather a letting agent's month of call-outs onto one, and work down the overdue list.
Take photos of the damage, the board-up and the finished reglaze straight onto the job. Store insurance paperwork and agent instructions against the job and customer, ready whenever they are asked for.
Built for UK glazing businesses - from emergency board-ups and misted units to shopfronts and commercial contracts
A two in the morning board-up and a shopfront reglaze are not charged the same way. Use a call-out rate with its own minimum charge for the first and a quoted price for the second, set on the job itself.
Keep every job, quote and photo linked to the right agent and commercial customer, so their full history is there when the next call comes in. Quotes and invoices go out through the customer portal, and you can see when they have been opened.
Log the board-up as a job with photos of the damage, invoice it, then book the reglaze into the diary when the new unit is ready. Both jobs sit against the same customer, so the whole story - photos, costs and invoices - stays in one place.
See how ProWorks helps glazing businesses overcome common admin problems
Quote from the doorstep off your saved rates, and invoice the small jobs the same day they are finished.
Learn more →Slot emergency board-ups in around booked work with a visual diary. Never double-book yourself or forget a job again.
Learn more →Log what the sealed unit cost against the job it went into, so the margin on a misted unit swap is not a guess.
Learn more →
"Definitely a programme we could not do without, covers all aspects of our day to day running of works for us and the team on the ground, exceptional support from the team at ProWorks too!"Andrew Payne
No setup fees. No contracts. Cancel anytime.
£15-£25/month for each additional glazier, apprentice or admin staff
Straight answers for UK glazing businesses weighing up job management software.
Yes. Upload photos of the damage, the board-up and the finished reglaze onto the job, plus the insurer's instructions and any claim documents. Everything stays linked to the customer and the property, so when the loss adjuster or letting agent asks months later, it is one search away.
Log the board-up as a call-out job and the invoice comes off it at your call-out rate. When the sealed unit arrives, book the reglaze as a fixed-price or quoted job on the same customer. Each job carries its own invoice, so the board-up and the reglaze are billed separately rather than rolled together.
Yes. Save your common jobs as fixed prices and set a job straight from one, no quote needed. When you do want a quote, the labour comes off a time estimate against your hourly or per-visit rate, markup and VAT included, and the glass goes in the notes beside the figure.
Yes. Every invoice has a status, including Overdue, so you can see at a glance which agents and account customers still owe you. When you raise an invoice for an agent, ProWorks tells you how many of their other jobs are ready to invoice, so nothing gets left off the month.
Search. The customers, quotes, invoices and materials lists each have a search box, and the jobs list filters by customer, status, type and tag. Tag jobs "insurance" or "trade" and you can pull up every one of that kind in a click.
UK glaziers use ProWorks to quote on the doorstep, keep track of units still on order, and collect a whole month of small invoices. Try it free for 30 days - no credit card required.